Monday, March 17, 2014

Spotlight: Tumblebear Connection

We love hearing about our customers’ successes with email marketing. The folks at Tumblebear Connection recently shared the great success they’re having with their best email marketing tips. We’re excited to share their story and hope it inspires you to use creative email marketing to your advantage! 

Q: Tell us a bit about your organization.

Founded in 1986 by one of the leaders of gymnastics training, Patti Komara, Tumblebear Connection has produced more than 80 instructional DVDs on gymnastics training, plus Patti’s books on yearly lesson plans for the internationally known Tumblebear Gym Program, School-age Gymnastics, Dancing GymBears, YogaBears, CheerBears, Gym-N-Learn, and her very successful Swim Program. Her programs are sold across the USA as well as in more than 40 countries such as France, Saudi Arabia, England, China, Australia, Canada, and Ireland.

Q: What is your best email marketing tip or strategy? 

There are three things we’ve found that really work for us. First, we really like utilizing a strong headline. A strong headline can be more important than the content, because it's what makes the reader want to open the e-blast in the first place. Second, we encourage our subscribers to forward our emails to their friends and peers. And third, we keep track of what prompted our customers to purchase from us. Our e-blast campaigns have been very successful in retaining old customers as well as gaining new ones thanks to these three strategies. According to our research, our e-newsletter is the second most popular reason for purchasing, right behind "previous customer."

Q: How has Email Contact helped you with your business?

Email Contact makes it really easy to use. We can login to our account, create an email, and quickly send it out to all our email subscribers.  Frequently staying in touch with our customers by using Email Contact has been a very important tool for our business.

Visit their website.

Want your business to be spotlighted next? Email Us.

Thursday, January 16, 2014

Spotlight: Sunset Shores

We love hearing about our customers’ successes with email marketing. The folks at Sunset Shores recently shared the great success they’re having with their best email marketing tips. We’re excited to share their story and hope it inspires you to use creative email marketing to your advantage!

Q: Tell us a bit about your organization.

Sunset Shores is a unique lakeside resort offering a special brand of hospitality since 2000. We have four fully modernized cottages that we rent out to families, couples, watersports enthusiasts, group retreats, and more. In fact, a large portion of our business is hosting retreats for scrapbooking groups, quilters, artists, and other crafters. Unlike other resorts and hotels with their red tape and business-like attitudes, we strive to create a relaxed, family-friendly atmosphere. One way we do that is with real, down-home cooking for our guests, made from scratch with local organic produce. Regular renters get a homemade dessert delivered to their cabin every night, and we handle all catering for retreat groups. In fact, a lot of our regulars come back just for our food, and even special order it for other events. We have some customers who have made reservations with us every year since we opened, and we’re very proud to deliver the kind of getaway they’re looking for.

Q: What is your best email marketing tip or strategy?

Our strategy is to stay in touch with our customers and share our laid back lifestyle with them. That helps us build relationships and makes them want to come visit. So we use email fairly often, aiming for at least once or twice a week, and we use Facebook everyday. Between those two channels, we send out updates constantly, and they might be anything from photos of the lake to an inspirational message to stories of what’s going on in our lives or at Sunset Shores. We also offer special little deals exclusively via email, and use Facebook to drive sign-ups and collect email addresses of everyone who calls. The two channels work hand-in-hand to generate interest and reservations. With this strategy, nearly everyone on our email list eventually stays at Sunset Shores.

Q: How has Email Contact helped you with your business? Why did you choose Email Contact over other email providers?

A friend and fellow business owner recommended Email Contact when we founded Sunset Shores, and we’ve always been happy with it. As we’ve tried to modernize the business while staying true to the original vision, Email Contact has been an invaluable tool to stay in touch with customers and generate new business.

Click here to visit Sunset Shores on the web.

What your business to be spotlighted next? Email Us.

Tuesday, November 5, 2013

Spotlight: Dandylion Wishes

We love hearing about our customers’ successes with email marketing. The folks at Dandylion Wishes recently shared the great success they’re having with their best email marketing tips. We’re excited to share their story and hope it inspires you to use creative email marketing to your advantage!

Q: Tell us a bit about your company.

Dandylion Wishes is a one-of-a-kind paper crafting, home decor, and gift shop that’s been filling a unique niche since April 2011. We sell all kinds of paper craft and scrapbooking supplies, as well as banners, pillow boxes, decorative wood blocks, seasonal decor like ornaments and wreaths, and even some clothes and jewelry. We’re very different from other crafting stores, which is one of the things our customers love about us. That difference is reflected in the name of our store, which brings back memories of kids giving their mothers dandylion bouquets and making wishes together. We try to create that kind of happy, wishful environment in our store by offering card-making classes, trendy papers and crafts, and lots of specialized products and decor that you can’t find at big-box craft stores.

Q: What’s your best email marketing strategy or tip? How successful have your emails been?

Pictures and photos make a huge difference! We include images in all our emails, whether we’re talking about what’s going on locally, upcoming store events, new products, or quotes for cards. High-quality photos help these emails feel more like conversations and build trust, which is important for drawing in customers. About 75% of our loyal customers are not local, so these visually appealing emails keep up our relationships and remind them to visit us when they’re in town. We get lots of feedback about how much our subscribers love getting our emails, so we know that great photos make a difference.

Another way we’ve made email marketing work for us is by sharing a weekly coupon. Customers cut it out or show it to us on their phones. Out of a list of 3000 subscribers and an average of 35-40 customers per day, we see about 10 coupons a week (more during this time of year). That’s pretty good and consistent success for us compared to other types of marketing we’ve tried.

Q: How has Email Contact helped you with your business? Why did you choose Email Contact over other email providers?

We chose Email Contact because it was priced right, and we found it very easy to use. The platform makes it easy to upload pictures and coupons, which are very important to our strategy. We also love all the templates and the pre-scheduling feature. Plus, Email Contact has excellent people who are always willing to help us.

Monday, October 21, 2013

Business Spotlight: Turning Twenty

We love hearing about our customers’ successes with email marketing. The folks at Turning Twenty recently shared the great success they're having with their unique Deal of the Day newsletter promotion. We're excited to share their story and hope it inspires you to use creative email marketing to your advantage!

Q: Tell us a bit about your company.

Turning Twenty (formerly FriendFolks) is a family owned and operated quilting and embroidery shop that’s been in business since 1994. We sell quilt patterns and books, hand embroidery patterns, and machine embroidery disks that we author and design ourselves, as well as many fabrics and tools for these crafts. Our Turning Twenty line has been one of the top-selling quilt patterns in the industry for over 10 years, and its success prompted us to change the name of the business this year.

Q: What is your Deal of the Day strategy? How successful has it been?

Our Deal of the Day (we call it Take It All) developed from a desire to move inventory, such as fabric, that we have decided to no longer carry. We started featuring one product each day in our newsletter and sold it at a reduced price until the inventory was gone.  We had no idea it would take off like it did!  All of our customers were so excited about it, we began receiving emails stating that they were actually sitting at their computers each day watching for our email so they could snatch up the deals before they were gone.  We sold out each day within a few minutes. So, we decided to start featuring more products in our daily deal as we have enough inventory that this could take months doing it one product at a time.  We bumped it up to five products a day and again, sold out of everything within an hour.  So, we increased it again and now we feature about 10 products a day and we still sell out quickly.  It has become a very fun process and keeps our customers engaged with us each day.  It's been so well received and so popular that we will continue featuring a daily deal even when we have sold all of the close-out products. We will just create special bundles or find unique products to offer so we can continue to please our customers.

Take It All has greatly impacted our traffic and repeat purchases. The special deals send lots of visitors to our website, which has in turn boosted engagement and sales. Some of our most loyal customers purchase something almost every day!

Q: How has Email Contact helped you with your business? Why did you choose Email Contact over other email providers?

We love Email Contact!  We decided in April to make the switch to Email Contact because the newsletter function on our own site was difficult to work with.  We chose Email Contact over others after doing much research. We found that Email Contact offered more services for a more affordable rate, and so many others in the crafting industry used Email Contact, so we knew we would have a greater choice of templates and options that would fit our needs. In the past, we sent newsletters very sporadically and now...well, we send one every day!

Visit their website:

Thursday, November 29, 2012

Spotlight on Add A Link Of Charm.Com

 Add A Link Of Charm.Com

Tis the season to start thinking about buying the perfect gift for that special someone.  At Add A Link Of Charm.Com, they have just what you are looking for.

 Add A Link Of Charm.Com is a family owned and operated business that was started in 2006.  They are proud to offer a large selection of unique, original and colorful Italian charms, Italian charm accessories, Pandora Style Jewelry, purse hooks, key finders, purses, wallets, men’s stainless steel bracelets, crystal glass nail files and much much more.  Each and every charm they carry is crafted with an 18kt gold overlay and soldered on to 100% stainless steel links.  The finest enamel paints and UV protection are used in the sealant to provide the best color.  Add A Link Of Charm.Com’s products, services and guarantees are above the rest.

This wonderful and caring company also has a pay it forward program.  Four years ago they started giving away 4 medical alert Italian Charm bracelets each month to people who cannot afford one.  They are always looking for people in need of a medical alert bracelet to sign up for the program and sponsors that want to help make a difference.


Add A Link Of Charm.Com utilizes Email Contact to send out newsletters once a month.  Add A Link Of Charm.Com says, “Emails are a great way of contacting your customer!”

If you would like to learn more about this fascinating company, all you have to do is visit their website or ‘like’ them on Facebook.   Through the month of December Add A Link Of Charm.Com will be running a promotion called ‘25 days till Christmas.’  Every day they will draw one email address from a hat.  The winner for that day will be able to choose one FREE charm from the Italian Charm collection, the Floating Heart Locket Charm collection or the Pandora Style Jewelry collection and have it shipped free.  Don’t waste time!  Check out their website and send in your email address.  You have 25 chances to win a gorgeous new charm!

Friday, October 5, 2012

Spotlight on Tulip's Antiques and Consignment


Five years ago Pam Vandertulip was a retired teacher who knew she wanted to try something new.   After reading an article in the Oprah magazine about women over 50 starting new careers, and a little prodding from her daughter, Pam decided to open her own shop.  Going into the antiques business seemed the natural choice because it was a hobby she and her husband shared.  After a lot of thought and some encouragement, Tulip’s Antiques and Consignment opened its doors.

 When you visit El Paso's premier antique and consignment shop you will find one-of-a-kind antiques from around the world, as well as original local art and a huge selection of fine and vintage costume jewelry from some of the finest homes in El Paso, Texas and Las Cruces, New Mexico.  This high-end antique and consignment store is filled with furniture, crystal, sterling, linens, rugs, decorative accessories and much much more.  The atmosphere is friendly with a touch of class.  Original local art covers all the walls and the jewelry showcases are brimming with the best vintage designer costume and fine jewelry.  They carry a variety of different pieces such as Meissen, Limoges, Lalique, Lladro, Baccarat, Hummel, Nippon, Dresden, Val St. Lambert, Shelley and Tiffany & Co. just to name a few.  Tulip’s Antiques and Consignment not only has a wonderful store filled with treasures, it also offers professional and honest estate and moving sale services.

Tulip’s Antiques and Consignment uses Email Contact to notify their customers of all the new items in the store.  Pam says, “Email Contact has been the most profitable advertising I have used and I've tried them all.  Usually, within 30 minutes of sending a message, someone comes in and buys something that pays for that month.  We also use it for all the estate and moving sales we conduct.  I can send out pictures and all the information about the sale.”

If you would like to learn more about all of the fascinating antiques and consignment items that Tulip’s Antiques and Consignment has to offer or their estate and moving sale services, check out their store or ‘like’ them on Facebook.  

5411 N. Mesa, Ste 19c
El Paso, TX 79912
(915) 581-7544

Friday, August 31, 2012

Spotlight on Threads of Time Fabric and Retreat Center


What happens when a contractor of more than 30 years and a long-time English professor decide they want to start new careers?  They build a unique business named Threads of Time Creative Sewing and Retreat Center.

This unique facility is a sewer’s paradise!  Owners Bill and Missi Gouty have taken the idea of a quilt shop to a whole new level.  Not only will you find over 4,000 bolts of fabric, hundreds of the newest notions, sewing classes and a complete book and pattern studio, Threads of Time also offers two large sewing areas that accommodate up to 54 sewers, 5 horn cutting tables, irons and ironing-boards, 5 large design walls as well as an overnight retreat center called Threads and Beds!  

The retreat center is a comfortable haven that provides all the conveniences of home with none of the distractions.  All of the guest rooms have beds with Sealy Posturepedic mattresses, fresh linens, matching towel sets, and beautiful d├ęcor.  Threads and Beds is open year round so you don’t have to wait for a retreat event to be put on by the shop.  You can create your own sewing retreat!  You may never want to leave!  Threads of Time Creative Sewing and Retreat Center’s goal is to provide you with the most spacious and gracious accommodations you can find – a facility specifically designed for artistic endeavors of sewing, quilting, and scrapbooking.

Threads of Time utilizes Email Contact to send out a News Flash each and every week and have done this since the first year of our business.  They now have a mailing list of about 3500 people that receive notice of their new fabric arrivals, their coming events, and their class schedules.  Missi says, “The e-mail newsletters have proven to be an invaluable, affordable, marketing tool. Each week we have people calling from long distances to order a product they saw in the News Flash, and customers can forward our News Flashes to friends who have never been to our store and become interested in visiting or purchasing from us.”

To find out more about this captivating company, check out their website or ‘like’ them on Facebook.  Better yet, go to Threads of Time Creative Sewing and Retreat Center and see what wonderful things they have to offer.

207 South Buchanan Street, Danville, Illinois 61832  
(217) 431-9202